What is the Bitvavo login?
Bitvavo is a cryptocurrency exchange; the Bitvavo login is the authentication process used to access your trading dashboard, wallet balances, deposits and account settings. You can sign in via the Bitvavo website or the official mobile app. Always ensure you are using the official platform before entering credentials.
Step-by-step: How to sign in (web)
- Open your browser and go to your Bitvavo sign-in page (bookmark the official URL to avoid phishing).
- Enter the email address you used to register and your password.
- If you have Two-Factor Authentication (2FA) enabled, enter the one-time code from your authenticator app (e.g., Google Authenticator / Authy) or SMS if that is your configured method.
- Complete any device approval or email confirmation prompts if Bitvavo requests them for new device sign-ins.
Tip: Use a password manager to store and autofill your credentials securely. Never reuse passwords across unrelated services.
Visit Bitvavo (official)Signing in on mobile
Download the official Bitvavo app from the App Store or Google Play. Open the app, tap Log in, enter your email and password, then complete 2FA if active. Mobile apps may also support biometric unlocking (fingerprint / Face ID) for convenience — enable this only on your personal, secure device.
Two-Factor Authentication (2FA) & security
2FA provides an extra layer of protection. Bitvavo supports TOTP authenticators (recommended) and sometimes SMS verification. Keep your 2FA backup codes in a safe, offline place. If you lose access to your authenticator, follow the platform’s account recovery process (see below).
- Enable 2FA immediately after creating an account.
- Use an authenticator app instead of SMS for stronger security.
- Keep a secure backup of recovery codes — printed or in an encrypted vault.
Troubleshooting common login issues
Having trouble signing in? Try these steps:
- Forgot password: Use the “Forgot password” link to request a reset email and follow the instructions.
- 2FA lost: Use the account recovery or 2FA reset flow provided in your account settings or support center — you may need to provide identity verification.
- Cannot receive emails: Check spam folders and filters; ensure your email provider is accepting messages from Bitvavo.
- Blocked or suspicious activity: Contact Bitvavo support and be prepared to verify your identity.
Account recovery & support
If you cannot access your account, Bitvavo normally has a guided recovery process which may require ID documents, selfies, and proof of ownership of the registered email or phone. Prepare valid identification and be patient — verification exists to protect your funds.
For official assistance, use Bitvavo’s support portal from the platform (or the Help section in the app).
Best practices & final checklist
- Always verify the website URL and SSL certificate before logging in.
- Use a unique, strong password and a trusted password manager.
- Enable 2FA via an authenticator app and keep recovery codes safe.
- Enable device management notifications to review new logins quickly.